Reference

gt 108 Terms & Conditions for Indonesia Accounts

Our Terms & Conditions explain how you open, use and close a gt 108 account, including wallet checks, game access and requests for account changes.

Account rulesWallet conditionsLocal-law accessData requests
gt 108 gt 108 Terms & Conditions for Indonesia Accounts
TERMS HELP ROUTE

Get Help With Account Conditions

A clear support path matters when a Terms & Conditions question affects your login or wallet status. Start with the account help route shown beside the cashier area and include your registered phone number, transaction reference and the clause you are asking about. We can then identify the relevant account step without asking you to repeat the full issue. For a payment receipt, attach the receipt image and name the rail used, such as QRIS or GoPay. Requests remain subject to local-law access and account checks.

Team online

Account clause

Use the account help route beside the cashier path when you need clarification about phone verification, duplicate accounts, login details or the conditions attached to continued access.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the payment reference and receipt through the available support route. We use those details to match the request with the correct account record.

Change request

If you want to correct personal details, request account closure or ask how retained records are handled, identify the exact change and use the contact path displayed in your account area.

ACCOUNT RECORDS

How We Apply These Conditions

We apply our Terms & Conditions through account records rather than vague promises. Phone verification links access to the details entered during registration, while transaction references help us trace a DANA, QRIS…

Data handling

We use registration details, phone verification records and transaction references to administer the agreement, check account ownership and respond to requests connected with these Terms & Conditions.

Cookies

Cookies may keep a sign-in session or remember policy choices on your mobile browser. Clearing them can require another login, but it does not remove account records held under the applicable terms.

Account security

You are expected to protect your password, phone access and verification details. Tell us through the account help route if you suspect another person has used your sign-in.

Record retention

We retain account and transaction records for the period needed to administer these conditions, resolve disputes and meet applicable legal requirements. The retention period can depend on the record type.

Who to contact

The contact path in your account area is the correct route for questions about interpretation, payment evidence, access conditions, data handling or a request to close the account.

Request a change

To request a correction, provide the registered phone number, the detail that needs changing and a short reason. We may verify ownership before changing information covered by the agreement.

Terms & Conditions Questions Answered

The questions below address the account and payment points most often checked before access. We explain what the Terms & Conditions mean for registration, local eligibility, wallet records, device use, data requests and account closure. If your situation is not covered, use the contact path in your account area and quote the relevant clause so we can respond to the exact issue.

They cover account creation, phone verification, login duties, payment references, game-specific conditions, data handling, cookies, record retention, account changes and closure. They also explain that access depends on local law and that specific wallet or game instructions can add conditions for a particular transaction.

Yes. Access depends on local law, and we only make relevant account and game access available where local law permits. If your location or eligibility changes, the applicable conditions may change as well. Check the account notice shown for your region before continuing.

Phone verification connects the account to the contact detail entered during registration and helps us handle ownership, login and change requests. Keep that number current. If you lose access to it, use the account help route and provide the requested ownership details.

The payment conditions identify the account reference, receipt details and status checks needed for DANA or QRIS activity. Use only the instructions displayed for your account, keep the receipt and avoid sending payment from a mismatched source when the terms require an account match.

The agreement applies whether you sign in through a mobile browser or desktop device. A cleared browser session may require phone verification or another login. Device changes do not remove your duties to protect account details or follow the applicable wallet and game conditions.

Use the contact path in your account area and state the registered phone number, the field needing correction and the reason for the request. We may check account ownership before making a change, particularly where the detail affects wallet matching or transaction records.

Send an account-closure request through the listed contact path, using your registered details so we can verify ownership. We will explain any outstanding wallet or record step before closure. Retention can continue for records required to administer the agreement or meet legal duties.